Meet the team

Victoria Browning is the COO of CharterGroup, where she drives operational excellence and fosters innovation. She focuses on supporting the CharterGroup Member Firms and Affinity Partners with forward-thinking strategies and client-centric solutions, playing a key role in advancing the organisations’ goals and maintaining a competitive edge in the accountancy sector.

Nikki serves as the first point of contact for CharterGroup and specializes in building strong relationships with members and affinity partners, ensuring exceptional service and engagement. Nikki is committed to providing seamless support and addressing member needs. She plays a key role in planning and executing CharterGroup events and strives to create a welcoming environment for all.

Damian is an experienced marketing leader, strategist, and brand developer who partners with professional service organisations to create impactful, audience-focused marketing solutions.

He specialises in delivering practical marketing advice, locally resonant brand strategies, and high-performing campaign design that drives visibility, engagement, and sustainable growth.

Before focusing on consultancy and strategic marketing leadership, Damian held senior marketing roles where he helped service-led businesses connect meaningfully with their communities and differentiate themselves in competitive markets.

Jon has a career of leadership and business development in medium to large accountancy practices – initially being the Managing Partner of a practice in his home city of Southampton, then Managing Partner of a national practice before moving to become the CEO of global accounting network.

Jon now leads a team of experienced former leaders in the profession with a mission to support the next generation with some of the wisdom acquired. He believes it likely that challenges a member firm face today may be similar to those he will previously have had to resolve.

Frances is an experienced strategic consultant, coach, facilitator and trainer who works with organisations, individuals and teams to deliver interventions that positively impact the business and its people.

She has significant experience working with professional and membership bodies, commercial organisations and the education sector to develop and implement strategic initiatives.

Before setting up her consultancy business, Frances was the HR Director of a top 10 accountancy firm.